Recently, the library invited members of our community to participate in focus groups. The people who attended gave us not only their time, which was valuable, but also gave us thoughtful and honest feedback.
Most of our questions were community-oriented, such as, “If you had one wish for Kokomo, what would it be?” That didn’t stop attendees from giving us provocative feedback. Some of the ideas represented a vision for the role the library could play in the community and how the library could provide more value through partnering with community organizations.
Those ideas are influencing what your library will become because individuals from our community gave us the gift of thoughtful feedback.
If you are willing to take the time to share your own feedback, ask for a comment form at any of our service desks, stop by the administration area of the Kokomo-Howard County Public Library main branch, or send an email to firstname.lastname@example.org. I will treat it with the respect it deserves because I will see it for what it truly is. It is a gift.
Faith Brautigam is director of the Kokomo-Howard County Public Library.