The experience that a business provides to a customer often determines whether the customer will keep using the brand or move on to another brand. The rise of technology also means that customers have access to more information than ever before. Customers want an instant and convenient experience, which is why the use of chatbots is on the rise.

An effort to cut down on the county’s infant mortality rate has turned into a project to bring more services to Daviess County’s immigrant community. The Daviess County Council has expanded one position of community health liaison in the Daviess County Health Department from a part-time to a full-time post.

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Were you to make a collection of stories for family or posterity, what stories would you include and why? This is an easy enough question to ask, and yet the answer probably does not come easily for most of us. I know that collections can also change with time, and that dynamic is OK too. Due to bedtime reading with my children, I have lots of fairy tales and folklore I could add to a collection of stories.

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John Stephen Foster, former co-president of the Western Boone Little League, is charged with theft, a Level 6 felony, for allegedly misusing the non-profit’s credit card for personal use. The charges are the result of an investigation started last September when the league board discovered some discrepancies in the usage of funds.

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No one was more surprised to be picked by Indiana Humanities to make a film than Lebanon High School graduate Chad Perdue.

A Jan. 31 reopening celebration is planned for the YMCA pool at Fairbanks Park, which has been going through pool tile and mechanical systems work.

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UPDATE: The Parke County Sheriff's Department reports the Jackson Covered Bridge is open for traffic as of Thursday afternoon.

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A covered bridge north of Bloomingdale was damaged at 1:30 p.m. Wednesday when a large truck drove across the bridge and damaged support beams.

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HENRYVILLE — A Henryville mother is facing charges after her toddler was found wandering along U.S. 31 while she was passed out next to a pool of vomit.

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For those wondering if being a foster parent would be a good fit, orientations are held monthly, as foster homes are always needed (please see box).

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